Frequently Asked Questions
How does the Non Slip shower mat work?
Our shower mat is designed to provide extra grip underfoot on wet shower surfaces, helping reduce the risk of slipping and giving you greater confidence during your daily shower routine.
How do i clean and maintain the mat?
Rinse the mat regularly to help remove soap residue and keep it fresh. Allow it to dry appropriately and follow any care instructions supplied with your product.
Is the shower mat suitable for all bathrooms?
Our mat comes in three sizes to suit a range of bathroom spaces. Before purchasing, check your available space and ensure the mat is suitable for your particular shower surface.
Where are you located?
Our head office is located in Brisbane QLD
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.